reMarkable 2 · Troubleshooting

Notebooks or documents aren't syncing on the reMarkable 2

A notebook is missing from the apps, an added document never reached the device, or sync is stuck. Usually it is Wi-Fi, a sync that has not finished, a subscription limit, or community software interfering.

Software: Codex firmware
Difficulty: Easy
Time: 15 minutes
Last tested: August 2026
Last updated: September 2026

Symptoms

A notebook made on the device is missing from the desktop or mobile app.
A PDF added in the app never appeared on the reMarkable 2.
Sync shows as pending or spinning and does not complete.
Older versions of a notebook are missing, or edits are not merging.

Before you start

Confirm the reMarkable 2 has Wi-Fi on and a working connection.
Know whether you have a reMarkable Connect subscription or are on the free tier.
Note whether you have installed any community software (Toltec, custom sync clients).

Which fix do you need?

What is not working?

A notebook is missing from the apps Force a sync on the device and refresh the app
A document added in the app never reached the device Check Wi-Fi, the account, and the file
Sync is stuck spinning Restart, check storage, and check community software
Old versions or edit history are missing That is a subscription-tier limit, not a fault

Most common cause

Most often the device simply has not finished syncing — it needs Wi-Fi and time, and a large notebook uploads slowly. Some cloud features and older-version history depend on a reMarkable Connect subscription. On a modified device, a third-party sync tool or a paused service can also be the cause.

Fixes

Fix 1 Force a sync and refresh the app

Notebooks upload on a sync, not instantly. If the device has been asleep or off Wi-Fi, the notebook is still only on the reMarkable 2.

On the device, make sure Wi-Fi is on. Open Settings and look for a sync status or "Sync now" option, or simply leave the device awake on Wi-Fi for a few minutes.
In the desktop or mobile app, sign out and back in, or use its refresh option, then open the notebooks list.
Open and close the notebook once on the device — that can mark it changed and push it on the next sync.
Large notebooks with heavy ink take noticeably longer to upload; give it time.

Fix 2 Fix a document that never reached the device

A file added in the app has to upload to your account and then download to the reMarkable 2. Either leg can stall on a weak connection, and a corrupt or huge PDF can fail to process.

Confirm the device and the app are signed in to the same reMarkable account.
Check the file opened correctly in the app itself. If it did not, the PDF may be damaged — re-save or re-export it and add it again.
As an offline alternative, enable the USB web interface in Settings, connect USB, open 10.11.99.1, and drop the file there directly.
Put the device on a strong Wi-Fi connection and leave it awake. Very large PDFs can take several minutes to arrive.

Fix 3 Clear a stuck sync, and check the tier and any modifications

A sync that spins forever is usually a connection problem, a full device, or — on a modified unit — a third-party sync tool. Missing version history is a deliberate free-tier limit.

Restart the reMarkable 2 from Settings, then "General", then "Power". Restart your router too if other devices are slow.
Check free space in Settings. A nearly full device can fail to download new documents; remove some large PDFs you have finished with.
If you have installed community software, a custom sync client or a paused service can block the official sync. Disable or update it and try again.
If it is version history or a cloud integration that is missing, check your plan. Extended sync history and Google Drive, Dropbox and OneNote links need a reMarkable Connect subscription; without it, only current files sync.

Undo / recovery

Your notebooks are safe on the device until you delete them there, even if sync is stuck. The reliable way to get a copy off is to export the notebook as a PDF by email or through the app, or to pull it via the USB web interface while connected. Do not sign out of the device if a large notebook has not yet synced.

Most “missing notebook” reports are a device that has not finished syncing — put it on Wi-Fi, leave it awake, and give a large notebook time. On a modified reMarkable 2, also check that a community sync tool is not getting in the way. If it is version history or a cloud integration that is missing, that is a subscription-tier limit rather than something to fix.